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Utilities

Utilities


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Zelienople Borough is responsible for providing electric and water services to residents and businesses within the Borough of Zelienople.  For questions regarding utilities, please contact the Borough Office at (724) 452-6610 Monday through Friday from 8:00 am to 4:30 pm.  For emergencies after regular business hours, please call (724) 453-4299.   

Paying your Utility Bills:  

Bills should be mailed to their respective places – the Borough or W.B.C.A.  Please note that these utilities are two different companies and must have separate checks.  Zelienople Borough is the electric and water utility which goes on one check and W.B.C.A. is the sewer utility which goes on another check.

Lock Box:
In order to serve the customer, the Borough of Zelienople Utilities uses an offsite Lock Box program for all utility payments received by mail.  This will allow payments to be processed quickly and the customer’s account credited accordingly.

Lock Box Mailing Address:
Borough of Zelienople
P.O. Box 1236
Butler, PA  16003

The utility drop box in the Municipal Building Parking Lot, Borough Building Back Hall, and at Passavant will remain with no changes.  You can also drop off your utility payment as always.  In addition, you can make your payments in person in the Borough Office.

Utility Drop Box: 
Bills for water, electric, and sewage may be put in the box located inside the Borough’s back door or in the drive-thru box located on the north side of the building.  

Automatic Bill Payments: 
Should you wish to pay your utility bill through an automatic deduction from your savings or checking account, complete an application.  Applications can also be requested in the Borough office.

Online Bill Payments:
Payments accepted are Visa and MasterCard. There is a convenience fee of $4.00 per transaction with a maximum payment amount of $2,000.00. Balances more than $2,000.00 can make multiple transactions with an additional convenience fee applied with each transaction. The convenience fee will strictly be charged in order to provide this convenient service to you.

CLICK HERE to access online billpay to pay your borough utility bill online. 

Instructions for using online billpay can be found here

Please be sure to enter your full account number including the two digits after the dot (123456789.00). The tenant number is the two digit number following the account number. 

Reporting Problems after Business Hours:

Should there be a problem with your water or electric service after normal business hours, please dial (724) 453-4299.  The answering service will then refer after-hours non police and non-fire problems to the appropriate personnel. 

Utilitiy Company Listing:

Utility Company

Phone Number

Zelienople Borough Electric & Water Utilities

Hours:  8:00 a.m. - 4:30 p.m. (M-F)

*For an Electric or Water Emergency after Business Hours, please call (724) 453-4299

(724) 452-6610

Western Butler County Sewer Authority

(724) 452-5501

Peoples Gas Company

(800) 764-0111

Verizon Phone Company

(800) 660-2215

Armstrong Cable Company

(724) 452-5213

Refuse service is contracted individually

*Recycling containers are available at the Borough office for $8.00 each

 

 

Water Quality Reports:

2018 Consumer Confidence Report (CCR) Certification Form 

2019 Consumer Confidence Report (CCR) Certification Form

Uninterrupted System Service Plan (USSP Certification Form

Important Information About Your Drinking Water

Relevant Links:

The Zelienople drinking water involves concerns, issues and economics which have and will continue to impact us for many years.

The following link is relevant electric information:
Pennsylvania Municipal Electric Association

The following are links to relevant water information:

U.S. Environmental Protection Agency (EPA)
National Headquarters
Region 3 (Pennsylvania)                           

Pennsylvania Department of Environmental Protection (Pa DEP)
Search for press releases (enter Connoquenessing in query)
Pennsylvania - American Water Company